Terms & Conditions

Overview:

Welcome to Hopebird Kitchen (hopebirdkitchen.com). By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our site or making a purchase. If you do not agree with any part of these terms, please do not use our website.

Eligibility:

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase on our site. By placing an order, you confirm that the information you provide is accurate and complete.

Products, Orders & Shipping:

All products sold through hopebirdkitchen.com are handcrafted, small-batch organic pumpkin seeds. Product descriptions, images, and pricing are kept as accurate as possible, but we reserve the right to correct errors or update information at any time.

Orders are processed within 1–3 business days and shipped via USPS or UPS. Shipping times vary by location. We are not responsible for delays caused by carriers or incorrect shipping addresses provided at checkout.

We reserve the right to limit order quantities, refuse any order, or cancel orders at our discretion — including in cases of pricing errors, suspected fraud, or product availability issues.

Pricing & Payment:

Prices are listed in U.S. dollars and are subject to change without notice. Payment is collected at the time of purchase through our secure checkout. We accept major credit cards and other payment methods as displayed at checkout. You agree to provide current, complete, and accurate billing information.

Refunds & Returns:

Please see our [Refund Policy] for full details. If you're not satisfied with your order, contact us within 14 days of delivery at info@hopebirdkitchen.com or 612-849-5521 and we'll make it right.

Allergen & Product Disclaimer:

Our products are made in a facility that processes pumpkin seeds. While our products are nut-free, gluten-free, and non-GMO, they are produced in a shared kitchen environment. If you have severe allergies, please review ingredient lists carefully and consult your physician before consuming. Nutritional information is provided as a guide and may vary slightly between batches due to the handcrafted nature of our products.

Intellectual Property:

All content on this website — including the Hopebird name, logo, bird illustrations, packaging designs, product names, photography, and copy — is the property of Hopebird Kitchen and is protected by U.S. copyright and trademark laws. You may not reproduce, distribute, or use any of our content without prior written permission.

User Conduct:

You agree not to use our website for any unlawful purpose, to attempt to gain unauthorized access to any part of the site, or to interfere with the site's functionality. We reserve the right to terminate access for anyone who violates these terms.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those sites. Accessing third-party links is at your own risk.

Limitation of Liability:

To the fullest extent permitted by law, Hopebird Kitchen and its owner, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products — including but not limited to loss of profits, data, or goodwill. Our total liability for any claim related to a purchase shall not exceed the amount you paid for that order.

Indemnification:

You agree to indemnify and hold harmless Hopebird Kitchen, its owner, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, violation of these terms, or infringement of any third party's rights.

Governing Law:

These Terms & Conditions are governed by the laws of the State of Minnesota, without regard to conflict of law principles. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Hennepin County, Minnesota.

Changes to These Terms:

We may update these Terms & Conditions from time to time. Changes take effect when posted on this page. Your continued use of the site after updates constitutes acceptance of the revised terms.

Questions about these terms? We're happy to help.

Hopebird Kitchen info@hopebirdkitchen.com 612-849-5521 Minneapolis, MN